I was contracted to design an MVP for a new healthcare scheduling web app. This app would allow patients to locate certified doctors in the area and get an initial appointment setup. The main goals for this project:
- Make the scheduling process painless and easy
- Collect just enough data while remaining HIPPA compliant
- Align calendars
For this project I wanted to make the experience feel similar to a checkout process. The few people that I interviewed used the word "shopping" for a doctor. That sparked an idea. Billions of dollars have been funneled through proven checkout experiences, so I used Shopify as my inspiration.
The shopping like experience displays your inputs and selections on the right while allowing you to progress/navigate the form on the left.
Similar to how you would look over your cart, this allows users to go back and make changes if necessary.
When dealing with sensitive health information, we have to be very careful when collecting private information. The health section is very basic and after working as a pharmacy tech for a few years I was very familiar with what information we could collect. Given that this was an MVP product, we decided on general fields.
Doctors selection based on location and ratings.
The time and date selection is very similar to calendly.